Terms of Service

Welcome to Custom Hygiene Kits. These Terms of Service (“Terms”) govern your use of our website and services. By visiting our site or placing an order, you agree to these Terms.

1. Overview

Custom Hygiene Kits is operated under Kristen Sales Inc., a registered business. All orders placed through this site are subject to our policies and procedures, including our shipping, return, and privacy policies.

2. Order Processing & Fulfillment

All kits and bulk orders are packed to order and typically ship within 2–5 business days. We reserve the right to make minor substitutions of equal or greater value if certain components are out of stock.

3. Returns & Refunds

Due to the personal hygiene nature of our products and our made-to-order process, we do not accept returns or exchanges. Damaged or incorrect items will be replaced or refunded. See our Returns & Exchanges page for full details.

4. Product Descriptions

We make every effort to ensure product details and images are accurate. However, slight variations in appearance or packaging may occur. We reserve the right to update product information without prior notice.

5. Payment Terms

All prices are listed in USD. Payment is required at checkout unless otherwise agreed upon in writing. We accept most major credit cards and Shopify Payments.

6. Shipping

Flat-rate shipping applies to orders shipped within the continental U.S. Shipping rates and estimated delivery times are available on our Shipping Information page.

7. Privacy

We respect your privacy. Any personal information collected through this site is handled in accordance with our Privacy Policy.

8. Use of Site

You agree not to misuse this site or its content. We may suspend or terminate your access if you violate any laws or these Terms.

9. Limitation of Liability

Custom Hygiene Kits and Kristen Uniforms are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

10. Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@customhygienekits.com